We focus on the details so you can focus on your clients.

We are passionate about building successful travel businesses

Welcome to Big Creek Travel, your number one source for advisors looking to start or grow their travel careers. We are dedicated to providing you the very best support so that you can focus on what you love most – planning unforgettable travel experiences. 

Business is at Our Core

Big Creek Travel has come a long way since its beginnings, and we look forward to sharing our experience and expertise.  Our founder, Lauren Schultheiss, starting learning the industry nearly three decades ago in her family’s travel agency.  She holds an MBA and several marketing and industry certifications.  Our co-Owner, Diane Mortland, holds a degree in Hospitality and Tourism, worked for Disney, and has a background in recruiting and training.  Both have spent several years as travel advisors as well, so they are able to bring a unique perspective to running a travel business. 

Frequently Asked Questions

How do I get paid?

Travel advisors earn money two different ways: commission paid from the suppliers and service fees charged to the clients. Commission is typically paid either after the client’s final payment is applied, or after the client travels. 

How do I find clients?

Start with people you know and then try to get involved in your community.  It takes time to grow a network, but one thing is definite – you won’t be able to do it without making connections to other people. 

Do I need a certification or a license?

If you decide to establish an LLC, then you will need the appropriate state and local licenses.  And, if you live in or have clients in one of the “Big Five” (Florida, California, Iowa, Washington or Hawaii), you will need some additional coverage.  (We help our advisors work through the process). But to become a travel advisor, you do not need to start out with a formal certification.  We work with our affiliates to help them create an education plan based on their goals and specialties, but you can start booking as soon as you sign our agreement.

What will it cost to run my business?

Running an independent travel business requires you to have insurance, business licenses, access to booking numbers, association memberships, technology tools, a website, a marketing budget, back office software, legal and accounting support, a CRM and much more.  That’s what your technology fees and commission splits go towards – and independently, your costs would be at least 10x more than what you pay as an independent contractor. One of the biggest advantages of joining an agency like Big Creek Travel is that we handle all of these operations for you so that you can focus on what you love most… helping clients make memories. We do recommend that you put some money aside for training and marketing expenses, but the amount you spend and how you spend it is entirely up to you. 

How do I get started?

It’s easy! Start by filling out our Agent Interest Form, and then one of our owners will contact you to set up a time to chat.  If you like what you hear (and we think you will), we’ll send you our affiliate agreement to review and sign, and then you will be ready to start telling everyone that you have entered the travel industry!